Services | Think on CRM | Full Service Salesforce Consulting Firm

Sales Cloud

Sales Cloud is a specific Salesforce application designed to help organizations sell smarter and faster by centralizing customer information, logging interactions, automating many kinds of tasks and allowing for collaboration across teams and Customers. It puts all of your customer and prospect information in one place, giving sales teams the ability to be more productive.

Think On CRM assists to organizations in their implementation of Salesforce Sales Cloud. Our approach to system design is to balance the need for an easy and efficient user experience with the robust data and reporting requirements demanded by modern enterprise organizations.

Service Cloud

Service cloud provide customer service and support application that you can customize to fit your business needs. With Service Cloud, you can choose how your customers reach you—by email, phone, social media, Experience Cloud sites, chat, text, and more. To keep your customers satisfied when they do contact you. Service Cloud makes sure that your agents have all the tools they need to respond efficiently to customer questions and requests. Service Cloud boosts agent productivity, allows communication on multiple channels, and supports solving issues in the field.

Think ON CRM assists organizations in their implementation of Salesforce Service Cloud. Our approach to system design is to balance the need for simple and efficient user experiences with the need for robust data and reporting capabilities demanded by modern enterprise organizations.

Experience Cloud

Experience Cloud connects you to the people you most want to cultivate and empower, from consumers to vendors to stakeholders. Engaging customers, employees, donors, volunteers and stakeholders is fundamental to the growth of any operation – whether you are running a company or local non-profit. Connecting with the people who matter most to your success is a top priority.

Our consultants which provide you and your businesses the roadmap needed to manage these connections in a personal, yet efficient way.

Salesforce communities and portals draw on the platform’s powerful analytics engine, so you can monitor performance down to individual interactions.

Health Cloud

Health cloud gives you a complete picture of your patient’s experience. Health Cloud provides a centralized view of patient information, including clinical data, prior and planned visits, and interaction history, to clinicians, pharmacies, and healthcare teams as well as Case Management – that internal staff can handle any emergency patients.

A tailored communication between the patient and the linked health entities is possible with Health Cloud. It benefits not just healthcare professionals but also benefits patients by allowing them to communicate with their care team via digital means. Our approach to system design is to balance the need for simple and efficient user experiences with the need for robust data and reporting capabilities demanded by modern enterprise organizations.

Government Cloud

Salesforce Government Cloud helps government agencies and departments of all sizes overcome their digital dilemma. It brings easy-to-use, innovative, secure, and fast solutions that can empower a team. As a cloud-based solution, it eliminates the need to spend a significant amount of money on costly maintenance of IT systems. Government institutions, therefore, can spend their resources on more important factors such as improving and innovating processes.

Field Service Lightning

Salesforce Field Service Lightning is a management software to enhance customer experience through field services. One of the major benefits of using Salesforce CRM is the 360-degree information analysis of customers, manage the work order ,specially help to technician can update order through mobile app and easy for internal staff to tracking work order . Salesforce also provides a Field Service learning map, which is a useful resource for guiding you down the path to Field Service success.

CPQ

Salesforce CPQ Configure Price Quote Software sales tool that allows sales reps to create quotes with customized product and pricing configurations based on the buyer’s needs, and then sync all interactions with a deal’s documents, within the Salesforce CRM.

The result is a much more organized sales process that ensures the information in a quote accurately reflects leads’ personal information, as well as product selection and pricing rules.

Next-generation CPQs can increase revenues by automatically generating custom quotes that reflect accurate quantities, pricing adjustments, and discount authorizations even when selling complex product configurations.

Marketing Cloud

Salesforce Marketing Cloud offering a range services to help businesses deliver effective and targeted marketing campaigns. We believe that data-driven marketing is key to success, and with our expert knowledge of Salesforce Marketing Cloud, we can help transform your efforts.

Our team of certified Salesforce Marketing Cloud consultants has years of experience working with diffrent industries. We specialize in marketing automation, email marketing, social media marketing, content, and more features to growth a business.

Why wait? Contact us today, and our team help take your marketing efforts to the next level.

Salesforce Training

We are dedicated to providing high-quality Salesforce training to individuals and organizations. Our courses are designed to help you master the ins and outs of, from the basics to advanced features and implementation.

Our team of experienced Salesforce professionals has years of working with the platform, and we are passionate about sharing our knowledge with others. We offer wide range of courses to suit your needs, whether you are beginner looking to get started Salesforce or an experienced user looking to deepen your knowledge and skills.

Our courses cover a broad range topics, including:

Salesforce Administration
Salesforce Advance Administration
Salesforce Basic Development
Salesforce Marketing cloud
Salesforce Business Analyst

offer both online and in training options, so you can choose the format that best suits your learning style and schedule. Our courses are self-paced, so you can learn at your own pace and on your own schedule Our in-person courses are led by experienced instructors who provide hands training and personalized support.

You are an individual looking to advance your career or an organization to train your team, we here to help. Contact us today to learn more about our and how we can help master Salesforce.

Our Services