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Salesforce Admin

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  • Salesforce Admin
Learning Time

30 Hours

Study Plan Content

  1. Introduction to Cloud Computing & CRM
  2. Introduction to Salesforce
  3. Salesforce Architecture
  4. Salesforce Editions & Licenses
  5. Salesforce Navigation

  1. Designing Applications on Force.com
  2. Developing Custom Objects
  3. Relationships in Salesforce
  4. Creating Custom Tabs
  5. Implementing Business Process
    1. Formula Fields
    2. Roll Up Summary
    3. Validation rules

  1. Introduction to Profiles
  2. Creating Custom Profiles
  3. Creating Users
  4. Users Management

  1. Page layouts
  2. Record types

  1. Data Import Wizard
  2. Data Export
  3. Data Loader

  1. Profiles & Permission Sets
  2. Object Level Security
  3. Field Level Security
  4. Record Level Security
    1. OWD
    2. Role Hierarchy
    3. Sharing Rules
    4. Manual Sharing

  1. Workflows
  2. Approval Process

  1. Creating Custom Reports with Charts
  2. Creating Dashboards

  1. Sales Application
  2. Service Application
  3. Overview of Standard Objects and their Flow