Salesforce Experience Cloud

Learning Time

40 Hours

Study Plan Content

  1. Basic Understanding & Use cases.
  2. Experience Cloud Personas.
  3. Experience Cloud Features (Workspace, Builder, Administration, Content management and others).

  1. Template, themes, CSS, header & Footer
  2. Configuration Setup (E.g.: Knowledge About Component, Administration)
  3. Global Search Functionality.
  4. Page Creation (Standard & Custom: Screen Flow), Records & List view Visibility.
  5. Page layout Set up & Field level Security based on Profile.
  6. Experience Cloud Navigations, Salesforce CMS.
  7. Published the Site.

  1. Grant User Access - Provide Access to Customer community Licenses
  2. Single Sign Standard Feature (Login, Registrations, Profile & Permission Setup configuration)
  3. Business Process Documentation

  1. Report & Dashboard

  1. Knowledge Settings & Access Providing for Particular Licenses.
  2. Behavior of Knowledge Screen (Understanding Knowledge Creation, Visibility of Portal & Salesforce Knowledge Users).
  3. Topic Management.
  4. Data categories.
  5. Auto Topic Assignment Rules.
  6. Use case of Article Components.

  1. Experience Cloud User Visibility
  2. Sharing Set (Object Visibility)
  3. Customer Community Licenses, Profile & Permission set